Message send errors

Incident Report for Pronto

Resolved

The vendor has updated their SSL cert and all is back to normal.

Posted Nov 06, 2022 - 19:14 MST

Identified

The SSL certificate of one our vendors expired. We are contacting them so they can update it.

Posted Nov 06, 2022 - 17:53 MST

Investigating

Attempting to send a message is resulting in a server error. Meetings may also be affected. The team is investigating.

Posted Nov 06, 2022 - 17:35 MST

This incident affected: Pronto Platform.