Pronto Status

All Systems Operational

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This page tracks realtime status of the Pronto communication platform. It will be updated if there are any issues affecting the availability of services, or when there is scheduled maintenance.

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Uptime over the past 90 days. View historical uptime.

Pronto Platform

Operational

90 days ago

99.82 % uptime

Today

Pronto Web App Operational

90 days ago

99.84 % uptime

Today

Operational

Degraded Performance

Partial Outage

Major Outage

Maintenance

Past Incidents

Sep 29, 2023

No incidents reported today.

Sep 28, 2023

No incidents reported.

Sep 27, 2023

No incidents reported.

Sep 26, 2023

No incidents reported.

Sep 25, 2023

No incidents reported.

Sep 24, 2023

No incidents reported.

Sep 23, 2023

No incidents reported.

Sep 22, 2023

No incidents reported.

Sep 21, 2023

No incidents reported.

Sep 20, 2023

Pronto System Outage

Resolved - This incident has been resolved.
Sep 20, 16:25 MDT

Update - The system has recovered and is currently operational. We will continue to monitor the database and work to identify the cause.
Sep 20, 15:20 MDT

Monitoring - We have cleared out the hung queries and performance seems to be back to normal. We will continue monitoring for the next little while to ensure that the problem is resolved.
Sep 20, 15:20 MDT

Investigating - Database queries have begun to hang for an unknown reason and have resulted in system downtime. We are investigating this right now with our database vendor and will update here as soon as we know more. We apologize for the downtime.
Sep 20, 15:12 MDT

Sep 19, 2023

No incidents reported.

Sep 18, 2023

No incidents reported.

Sep 17, 2023

No incidents reported.

Sep 16, 2023

No incidents reported.

Sep 15, 2023

No incidents reported.

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