All Systems Operational

About This Site

This page tracks realtime status of the Pronto communication platform. It will be updated if there are any issues affecting the availability of services, or when there is scheduled maintenance.

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Pronto Platform ? Operational
90 days ago
99.99 % uptime
Today
Pronto Web App Operational
90 days ago
99.99 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Past Incidents
Jul 1, 2022

No incidents reported today.

Jun 30, 2022
Resolved - After reviewing logs and metrics, all evidence points to a temporary, transient network issue within AWS that lasted from 16:53 - 17:00 UTC. We have opened a case with AWS support and will update with a post-mortem if there are any changes to our assessment.
Jun 30, 12:07 MDT
Update - We are continuing to investigate this issue.
Jun 30, 11:30 MDT
Update - The Pronto service is now back up. We are still investigating the cause.
Jun 30, 11:00 MDT
Investigating - Most requests are currently failing to the backend API servers. We are actively investigating and will update here once we know more.
Jun 30, 10:53 MDT
Jun 29, 2022

No incidents reported.

Jun 28, 2022

No incidents reported.

Jun 27, 2022

No incidents reported.

Jun 26, 2022

No incidents reported.

Jun 25, 2022

No incidents reported.

Jun 24, 2022

No incidents reported.

Jun 23, 2022

No incidents reported.

Jun 22, 2022

No incidents reported.

Jun 21, 2022

No incidents reported.

Jun 20, 2022

No incidents reported.

Jun 19, 2022

No incidents reported.

Jun 18, 2022

No incidents reported.

Jun 17, 2022

No incidents reported.