All Systems Operational

About This Site

This page tracks realtime status of the Pronto communication platform. It will be updated if there are any issues affecting the availability of services, or when there is scheduled maintenance.

Please subscribe using the button above to be notified of any incidents or upcoming scheduled maintenance.

Uptime over the past 90 days. View historical uptime.
Pronto Platform Operational
90 days ago
99.95 % uptime
Today
Pronto Web App Operational
90 days ago
99.95 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Dec 16, 2025

No incidents reported today.

Dec 15, 2025

No incidents reported.

Dec 14, 2025

No incidents reported.

Dec 13, 2025

No incidents reported.

Dec 12, 2025

No incidents reported.

Dec 11, 2025

No incidents reported.

Dec 10, 2025
Slow loading times
Postmortem - Read details
Dec 10, 12:23 MST
Resolved - This incident has been resolved. A postmortem will be posted shortly.
Dec 10, 12:21 MST
Monitoring - We have applied fixes for the issues and all metrics are back to normal levels. We will continue to monitor the performance for a little while before resolving.
Dec 10, 11:59 MST
Identified - We have identified the root cause and are working to remediate.
Dec 10, 10:59 MST
Update - We have added additional resources to stabilize the system, but are still working to identity the source of the increased load and figure out a root cause. We will continue to manually scale the system to keep it stable while we investigate.
Dec 10, 10:33 MST
Investigating - We are experiencing slow loading times due to a slow caching database. We are investigating and will update as we know more.
Dec 10, 09:44 MST
Network Infrastructure Maintenance
Completed - The scheduled maintenance has been completed.
Dec 10, 04:30 MST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Dec 10, 04:00 MST
Scheduled - On Wednesday, December 10 at 04:00 MST we will be performing network infrastructure maintenance. We estimate downtime to be no more than 30 minutes. During this time, all Pronto services will be unavailable. Please contact support@pronto.io with any questions or concerns about this window. Thank you!
Dec 9, 13:30 MST
Dec 9, 2025

No incidents reported.

Dec 8, 2025

No incidents reported.

Dec 7, 2025

No incidents reported.

Dec 6, 2025

No incidents reported.

Dec 5, 2025

No incidents reported.

Dec 4, 2025

No incidents reported.

Dec 3, 2025

No incidents reported.

Dec 2, 2025

No incidents reported.

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