All Systems Operational

About This Site

This page tracks realtime status of the Pronto communication platform. It will be updated if there are any issues affecting the availability of services, or when there is scheduled maintenance.

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Pronto Platform
Operational
90 days ago
99.82 % uptime
Today
Pronto Web App Operational
90 days ago
99.84 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Past Incidents
Sep 29, 2023

No incidents reported today.

Sep 28, 2023

No incidents reported.

Sep 27, 2023

No incidents reported.

Sep 26, 2023

No incidents reported.

Sep 25, 2023

No incidents reported.

Sep 24, 2023

No incidents reported.

Sep 23, 2023

No incidents reported.

Sep 22, 2023

No incidents reported.

Sep 21, 2023

No incidents reported.

Sep 20, 2023
Resolved - This incident has been resolved.
Sep 20, 16:25 MDT
Update - The system has recovered and is currently operational. We will continue to monitor the database and work to identify the cause.
Sep 20, 15:20 MDT
Monitoring - We have cleared out the hung queries and performance seems to be back to normal. We will continue monitoring for the next little while to ensure that the problem is resolved.
Sep 20, 15:20 MDT
Investigating - Database queries have begun to hang for an unknown reason and have resulted in system downtime. We are investigating this right now with our database vendor and will update here as soon as we know more. We apologize for the downtime.
Sep 20, 15:12 MDT
Sep 19, 2023

No incidents reported.

Sep 18, 2023

No incidents reported.

Sep 17, 2023

No incidents reported.

Sep 16, 2023

No incidents reported.

Sep 15, 2023

No incidents reported.