Realtime Messaging Maintenance (Phase 2)

Scheduled Maintenance Report for Pronto

Completed

The scheduled maintenance has been completed.
Posted Sep 11, 2023 - 00:01 MDT

In progress

Scheduled maintenance is currently in progress. We will provide updates as necessary.
Posted Sep 10, 2023 - 22:00 MDT

Scheduled

Our realtime messaging provider has scheduled a second window of urgent maintenance on their system to solve the problems of the past few days. During this time realtime messaging may be unstable. Messages can still be sent in Pronto, but unread badge counts and realtime messages appearing in chat may be affected. Usually a refresh of the browser or restarting the mobile app will reload any missed messages.
Posted Sep 08, 2023 - 15:23 MDT
This scheduled maintenance affected: Pronto Platform and Pronto Web App.