Our database upgrades have been completed and verified. We will continue to monitor throughout the day. Have a great weekend!
Posted Oct 23, 2021 - 05:12 MDT
Update
All Pronto services have been verified and are back online. We are now monitoring performance to ensure everything is running smoothly.
Posted Oct 23, 2021 - 05:06 MDT
Verifying
We have finished our database updates. We are now in the process of verification.
Posted Oct 23, 2021 - 04:48 MDT
In progress
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Posted Oct 23, 2021 - 04:00 MDT
Scheduled
We will be performing maintenance on the Pronto platform during a 3 hour window on Saturday, October 23 from 4am - 7am MDT. All Pronto services will be unavailable during this time. The goal of this maintenance window is to increase database resiliency and reliability to be better prepared to withstand a provider outage like the one that happened on Sep 26th. Pronto operations engineers have prepared carefully and have contingency rollback plans in place. There is no risk to customer data.
Posted Oct 14, 2021 - 07:53 MDT
This scheduled maintenance affected: Pronto Platform and Pronto Web App.